FAQ

  • How do I get my digital downloads?

    Right after purchase, you’ll receive an email with your instant download links.
    Most files include both PDF and JPG formats so you can print at home or at a local shop.

  • Can I get a refund on digital products?

    No. Because digital files are delivered instantly, all sales are final.
    Please read the product descriptions carefully before buying.

  • Can I share or resell your digital products?

    No. All digital products are for personal use only.
    You may not copy, resell, or distribute them.

  • How do I print the digital wall art?

    You can print at home, at a local print shop, or use an online printing service.
    All files are high-resolution for premium-quality printing.

  • Can I customise digital wall art or workbooks?

    Some products have personalisation options.
    If available, it will be clearly mentioned in the product description.

  • Do I need a coach to use these tools?

    Absolutely not.
    Everything at Elannaskye is built so you can create real shifts on your own.
    Sometimes you don’t need a coach worth thousands — just the right tools and your own commitment.

  • How long does delivery take for apparel?

    Most orders arrive within 3–6 business days.
    During busy periods, delivery can take up to 10 days total, but that’s rare — and worth the wait.

  • Can I return or exchange apparel?

    Returns and exchanges are only accepted if your item arrives damaged or defective.
    Email us at info@elannaskye.com within 7 days of receiving your order, and we’ll make it right.

  • How are your tees and sweaters made?

    Every piece is made to order — created specially for you.
    This lets us keep quality high and avoid overproduction.

  • Do you ship internationally?

    Yes. We ship worldwide.
    Shipping costs and delivery times are calculated at checkout.

  • How can I track my order?

    Once your order is shipped, you’ll receive an email with a tracking link so you can follow its journey.

  • What payment methods do you accept?

    We accept major debit/credit cards, PayPal, and other secure payment options offered at checkout.

  • Are my payment details safe?

    Yes. All payments are encrypted and handled securely through our providers.
    We never store your card details.

  • Where can I get support?

    Email us directly at info@elannaskye.com or use the contact form on our website.
    We usually respond within 1–3 business days.

  • Do your tools guarantee results?

    No tool can guarantee results — anyone who says otherwise is lying.
    But these are real systems built from real breakthroughs, not recycled fluff.
    Your results depend on how deeply you choose to show up.